Join us for an exclusive event where our Middle East partners and Freshworks executives come together for an engaging exchange of ideas, insights, and strategies to drive growth with Freshworks. The summit will feature interactive workshops, product demonstrations, and key sales strategies, alongside recognition of our top partners. It promises to be a rich and immersive experience—let’s connect, innovate, and achieve success together.
| 08-21-2024 | Registration | 09:00 am – 09:30 am |
| 08-21-2024 | Welcome Note – Varun & Shreyas | 09:30 am – 09:45am |
| 08-21-2024 | Welcome & Intro to session | 09:45 am – 10:00 am |
| 08-21-2024 | Why Freshworks & Why Now? Freshworks Overview Freshworks USP Introduction to Freshworks Product Portfolio High-level Product Features & Functionalities Ideal Customer Profiles Buyer Personas Freddy AI Capabilities Regional Customer Case studies Freshworks Partner Tools Kahoot Quiz | 10:00 am – 11:30 am |
| 08-21-2024 | Break | 11:30 am – 12:00 am |
| 08-21-2024 | High Level Product Demo – EX & CX | 12:00 am – 01:30 pm |
| 08-21-2024 | Lunch Break | 12:15 pm – 01:15 pm |
| 08-21-2024 | Freshworks Value Selling | 01:30 pm – 02:15 pm |
| 08-21-2024 | Outbound to success – Marketing Session | 02:15 pm – 03:00 pm |
| 08-21-2024 | Break | 03:00 pm – 03:30 pm |
| 08-21-2024 | Sales Process & Deal Protection | 03:30 pm – 04:15 pm |
| 08-21-2024 | Day 2 Agenda & Closing | 04:15 pm – 05:00 pm |
| 08-21-2024 | Dinner and Networking | 6 pm onwards |
| 08-22-2024 | Welcome & Intro to Day 2(Recap) | 09:00 am – 09:30 am |
| 08-22-2024 | ITSM & Helpdesk Workshop #1 – Employee Experience & ITSM | 09:30 am – 10:45 am |
| 08-22-2024 | Break | 10:45 am – 11:15 am |
| 08-22-2024 | ITAM & Device42 Workshop #2 – Beyond Discovery and Asset Management | 11:15 am – 11:45 am |
| 08-22-2024 | Service Desk Workshop #3 – Connector Apps, Analytics, ESM & Integrations | 11:45 am – 12:30 pm |
| 08-22-2024 | Lunch | 12:30 pm – 01:30 pm |
| 08-22-2024 | CSS Advanced Solutioning Workshop : Channel, AI Support Strategy,Automations & Integrations | 01:30 pm – 02:45 pm |
| 08-22-2024 | Review of Day 2 & Closing | 02:45 pm – 03:00 pm |
| 08-22-2024 | Closure and Networking | 03:00 pm onwards |
Director of Partnerships-MEA,
Freshworks
Head of Partnerships-MEA, Freshworks
Regional Lead- Partner Enablement,
Freshworks
Senior Solutions Engineer,
Freshworks
Lead- Partner Marketing,
Freshworks
Lead- Channel Sales-MEA