freshworks-

IN PERSON EVENT

Future-Forward with Freshworks

Partner Enablement and GTM Summit
Middle East Editon

Homepage-hero-q4-2023

H-Hotel, Sheikh Zayed Road, Dubai

21st and 22nd August

Join us for an exclusive event where our Middle East partners and Freshworks executives come together for an engaging exchange of ideas, insights, and strategies to drive growth with Freshworks. The summit will feature interactive workshops, product demonstrations, and key sales strategies, alongside recognition of our top partners. It promises to be a rich and immersive experience—let’s connect, innovate, and achieve success together.

Agenda

08-21-2024 Registration 09:00 am – 09:30 am
08-21-2024 Welcome Note – Varun & Shreyas 09:30 am – 09:45am
08-21-2024 Welcome & Intro to session 09:45 am – 10:00 am
08-21-2024 Why Freshworks & Why Now? Freshworks Overview Freshworks USP Introduction to Freshworks Product Portfolio High-level Product Features & Functionalities Ideal Customer Profiles Buyer Personas Freddy AI Capabilities Regional Customer Case studies Freshworks Partner Tools Kahoot Quiz 10:00 am – 11:30 am
08-21-2024 Break 11:30 am – 12:00 am
08-21-2024 High Level Product Demo – EX & CX 12:00 am – 01:30 pm
08-21-2024 Lunch Break 12:15 pm – 01:15 pm
08-21-2024 Freshworks Value Selling 01:30 pm – 02:15 pm
08-21-2024 Outbound to success – Marketing Session 02:15 pm – 03:00 pm
08-21-2024 Break 03:00 pm – 03:30 pm
08-21-2024 Sales Process & Deal Protection 03:30 pm – 04:15 pm
08-21-2024 Day 2 Agenda & Closing 04:15 pm – 05:00 pm
08-21-2024 Dinner and Networking 6 pm onwards
08-22-2024 Welcome & Intro to Day 2(Recap) 09:00 am – 09:30 am
08-22-2024 ITSM & Helpdesk Workshop #1 – Employee Experience & ITSM 09:30 am – 10:45 am
08-22-2024 Break 10:45 am – 11:15 am
08-22-2024 ITAM & Device42 Workshop #2 – Beyond Discovery and Asset Management 11:15  am – 11:45  am
08-22-2024 Service Desk Workshop #3 – Connector Apps, Analytics, ESM & Integrations 11:45  am – 12:30  pm
08-22-2024 Lunch 12:30 pm – 01:30 pm
08-22-2024 CSS Advanced Solutioning Workshop : Channel, AI Support Strategy,Automations & Integrations 01:30 pm – 02:45 pm
08-22-2024 Review of Day 2 & Closing 02:45 pm – 03:00 pm
08-22-2024 Closure and Networking 03:00  pm onwards
Life-at-Freshworks
speaker 0

Varun Vig

Director of Partnerships-MEA,

Freshworks

speaker 1

Shreyas Nandennavar

Head of Partnerships-MEA, Freshworks

speaker 2

Dinesh Konidala

Regional Lead- Partner Enablement,

Freshworks

speaker 3

Suresh Balaji Jayaram

Senior Solutions Engineer,

Freshworks

speaker 4

Prarthana Patre

Lead- Partner Marketing,

Freshworks

speaker 5

Aamir Mushtaq Shaikh

Lead- Channel Sales-MEA

Register Now!